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Returns & Delivery

Returns

We want you to be satisfied with your online purchases'. If you are unhappy for any reason within 7 days of purchase, we’ll gladly accept a return of your (non-sale) product with all tags in tact and in original condition. Domestic returns within 7 business days. International returns 18 days. Please note that sale items cannot be returned unless proven faulty. 

Please note that cowhide does lose hair and wears naturally, we do not return because of this. It is authentic hide and this occurs with all cowhide to varying degrees.

How do I return?
Please email info@lessismoi.com with your intention to return and we will allocate a returns authorisation number. You will be required to pay for the return unless faulty and all items must be sent with a trackable method of postage. You will be required to notify us via email with the tracking number.

 

Refunds
Once received and processed your refund will be credited to your original method of payment through PAYPAL. Please allow up to 10 business days for refund to be processed. You will be notified via an email once finalised and the transaction is completed.

 

What if my item is faulty?
If you have received a faulty item please email us at info@lessismoi.com. 
We will replace your item if the stock is available or refund you upon return.

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Receive 10% OFF your first order by entering the discount code LESSISMOI at check-out!

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